Settings
How to Change eHopper Software Package
1. Log in to your eHopper Back Office at bo.ehopper.com 2. On the top right side of the screen, select the Change Package button. 3. On the top of the Change Package page, choose either the MONTHLY or 1 YEAR tab, depending on the payment option you ...
Customize Information Displayed on Kitchen Receipt
Overview Allow for a more efficient ordering process by choosing to display the customer's name and phone number on kitchen receipts, in addition to the Order Source (if an order came from the POS, online site, or self-serve kiosk). Instructions ...
Supported Languages
Currently, the eHopper system supports English, Spanish, French, German, and Russian languages (set in the Account Language field in the Company Settings Localization tab). However, you can create translations for items, modifiers, ingredients, and ...
Providing eHopper Support Access
Overview If you are having issues with your account, you can provide eHopper Customer Support with temporary access by sending them a temporary password. Instructions 1. In the left navigation menu, click on Settings--->eHopper Support Access. ...
How to Unblock Your Register
Overview After multiple unsuccessful log in attempts, your register may become blocked. A security feature exists to unblock your register if this occurs. Instructions 1. In the left navigation menu, go to Settings--->Register Settings. 2. Select ...
Deactivating Register in Back Office
Overview Only one person may log in to a register with a specific licence key at once. If someone else wants to log in, they will have to deactivate the register in Back Office and sign in again. Instructions 1. In the left navigation menu, click ...
Register Settings
Overview You can add additional registers to your store(s) and customize your registers in Register Settings. Register Settings for a register will override any contradictory default settings set in Store and Company Settings. You can update ...
Store Settings
Overview Changes made in Store Settings of a particular store will override default changes made to all stores in Company Settings. Any changes made in Register Settings for a particular register of that store will override default changes made to ...
Company Settings
Overview Updates to Company Settings determine the default settings for all stores in the company that the one updating is assigned to. It will not impact those stores that the user is not assigned to. Changes made in Store Settings of particular ...
Automatically Print Kitchen Receipts as Receive Online Orders
Overview eHopper can automatically print kitchen receipts to your kitchen printer(s) as soon as online orders come in, so your kitchen staff doesn't miss a beat and can quickly start preparing the online orders. Instructions Log in to Back Office and ...
Adding Taxes with Tax Agencies and Tax Manager
Overview To add a tax, you will first need to add a Tax Agency and then create the tax in the Tax Manager. To apply a tax to a store, you will need to add the tax to the Taxes tab in the store's Store Settings page. To apply a tax to a product, you ...
Managing your Billing/Payment Details and Account Status
Table of Contents Overview Manage eHopper Account Status Change eHopper Package Cancel eHopper Account Manage Payment Methods Add Payment Method Edit Payment Method Overview You can manage your eHopper account status and payment/billing details by ...
Display Suggested Tip Amounts for Customers on Receipts
Overview You are able to set up custom tip amounts for customers to choose from, which will be displayed on customer receipts, in order to promote fair tip amounts for your employees, boosting staff morale. Instructions Log in to Back Office and go ...