Working Offline

Working Offline

  • You can continue to operate eHopper POS when there is no connection to the cloud server.
  • When offline, you can perform all operations except those that involve a credit card.
  • The indication in the upper right corner shows the status of your connection to the cloud server. When connection is on, the indication will be green. When connection is off, the indication will be red.
    Please note: internet connection is being checked every two minutes, so even if your internet connection is down, it might be indicated up to two minutes after the POS went offline (unless there is any activity within the POS app).

  • After your connection is back online, synchronize your data to save it to the cloud.

    • Related Articles

    • Activate/Deactivate Register in POS

      Activating Register  Requirements The register (and its License Key) must not already be activated on a device. You must be working online (as opposed to offline) Instructions 1. On the POS log in screen, enter the Account ID and License Key that you ...

    • Unblocking Register in POS

      Instructions 1. Your register will get blocked after entering an incorrect PIN 5 times. To unblock it, you can either do so in Back Office Register Settings or via email. To unblock via email, select the Unblock register button that appears in the ...

    • Opening/Closing Register

      Overview Before you can make any sales in POS, you must first open your register. When your shift is complete, you then close the register.   Requirements Must have either an Administrator, Manager, or Salesperson role.   Opening Register 1. In ...

    • Enable Usage Of Register By Multiple Employees

      Overview When feature enabled, after each employee in a store processes or saves an order, he/she will be automatically logged out of POS so a different employee will be able to log in with that register.  Instructions In Back Office, ...

    • Viewing Current Register and User Info While Logged in

      Overview In POS Settings, you can view the account details of the register you are currently logged in to, including the Register Name and Current Employee.  Instructions 1. In the left navigation menu, select Settings--->Account Details.  On this ...