Volcora Printers: USB WiFi Ethernet setup on Windows POS

Volcora Printers: USB WiFi Ethernet setup on Windows POS

Overview

There are 2 models of supported Volcora Performance 80mm Thermal Receipt printers:
  • Volcora Performance 80mm Thermal Receipt Printer (USB/WiFi, V-WLRP5 Series)
    SKU: 500215-OC
  • Volcora Performance 80mm Thermal Receipt Printer (USB/Ethernet, V-WRP2 Series)
    SKU: 500210-OC

Before you can use the Volcora Performance 80mm Thermal Receipt Printer on your Windows device, you will have to configure it and set it up with eHopper POS.  

Prerequisites

  1. Must use Windows 10 or 11
  2. Must have eHopper POS installed
  3. Must download the printer drivers from https://volcora.com/pages/support-center and connect the printer to your Windows device

Setting up USB connection

    1. Connect the Printer

    1. Connect the power adapter.
    2. Load an 80 mm thermal paper roll.

    3. Connect the printer to the Windows PC using the supplied USB cable.
    4. Turn the printer ON.

    Windows may detect new hardware automatically.

    2. Install the Driver

    1. Download the correct Windows driver from the Volcora Support Center: https://volcora.com/pages/support-center
    2. Extract the downloaded ZIP file. 
    3. Run the installer as Administrator.
    4. Follow the installation wizard.
    5. Select USB port and your printer model.
    6. Hit Install Now and then OK

    7. Print the test page when prompted

    8. Complete the installation.

    Volcora also provides a Printer Testing Tool and configuration utilities that can be installed together with the driver.

    3. (Optional) Verify the Printer in Windows

    1. Open Settings → Bluetooth & devices → Printers & scanners.
    2. Verify the printer appears in the printer list.
    3. Open the printer.
    4. Select Printer Properties.
    5. Click Print Test Page.

    Confirm the printer prints successfully before configuring eHopper POS.

    4. Configure the Printer in eHopper POS

    1. Open eHopper POS.
    2. Go to Settings → Printers.
    3. Hit Search Printer.

    4. Volcora printer should show up under both Receipt Printers and Kitchen Printers. Check off the box(es) of whichever one(s) you would like to set up your printer to print. 
    5. The option Print Test Page will appear to the right of the printer. Tap it to print a test page to ensure that the printer is set up properly.
    6. Confirm your printer settings by tapping the DONE button. The printer should now be set up to work on your eHopper POS. 
      Notes

      For kitchen receipts to print, you must select the Kitchen Receipt option in the Receipt tab of your Back Office Store Settings. 
      For info on setting up directional printing for your kitchen printers, please see https://bizsupport.bizsupport.link/portal/en/kb/articles/directional-printing-for-kitchen-printers-16-12-2021

Setting up LAN connection

    1. Connect the Printer

    1. Connect the power adapter.
    2. Load an 80 mm thermal paper roll.

    3. Connect the printer to the Windows PC using the supplied USB cable.
    4. Turn the printer ON.

    Windows may detect new hardware automatically.

    2. Install the Driver

    1. Download the correct Windows driver from the Volcora Support Center: https://volcora.com/pages/support-center
    2. Extract the downloaded ZIP file. 
    3. Run the installer as Administrator.
    4. Follow the installation wizard.
    5. Select LAN port and your printer model.

    6. Hit Install Now and then OK
    7. Print the test page when prompted

    8. Complete the installation.

    Volcora also provides a Printer Testing Tool and configuration utilities that can be installed together with the driver.

    3.  (Optional) Verify the Printer in Windows

    1. Open Settings → Bluetooth & devices → Printers & scanners.
    2. Verify the printer appears in the printer list.
    3. Open the printer.
    4. Select Printer Properties.
    5. Click Print Test Page.

    Confirm the printer prints successfully before configuring eHopper POS.

    4. Configure the Printer in eHopper POS

    1. Open eHopper POS.
    2. Go to Settings → Printers.
    3. Hit Search Printer.

    4. Volcora printer should show up under both Receipt Printers and Kitchen Printers. Check off the box(es) of whichever one(s) you would like to set up your printer to print. 
    5. The option Print Test Page will appear to the right of the printer. Tap it to print a test page to ensure that the printer is set up properly.
    6. Confirm your printer settings by tapping the DONE button. The printer should now be set up to work on your eHopper POS. 
      Notes

      For kitchen receipts to print, you must select the Kitchen Receipt option in the Receipt tab of your Back Office Store Settings. 
      For info on setting up directional printing for your kitchen printers, please see https://bizsupport.bizsupport.link/portal/en/kb/articles/directional-printing-for-kitchen-printers-16-12-2021