Split Payment by Item

Split Payment by Item

Overview

If your table guests would like to pay for specific item(s) in one transaction, as opposed to paying for all in one transaction, you can utilize the split payment by item feature. 

 

Instructions

1. After items have been assigned to each guest at a table in the POS, select All Payments --> Split Payment

‚Äč

 

2. Select the Split by Items option.

 

3. Checkboxes will appear next to each item (if a table order, both from whole table and those assigned to each guest). Select the ones you would like to process transactions for.

  • The Total Due for the sum of the selected items (including taxes) will be displayed.

 

4. Select the payment type that you would like to use for the transaction and then process the transaction on the screen(s) that follow.

 

5. On the receipt screen, only the selected item(s) will appear and the Total Tendered will only include the cost for those items. Choose from any or all of the following options: Email receiptPrint Receipt, or Print kitchen receipt, followed by the Done button.

  • The receipt will print, with only the selected guest(s) items and their totals appearing.

 

  • You will return to the Split Payments screen. The item(s) you already processed transactions for will be faded out on the left of the screen. On the right side, it shows the Total Remaining to be processed from the remaining item(s).

 

6. Select the Pay More Later button on the bottom right if you would like to process the payments for the remaining item(s) at a later time. If you would like to process them now, repeat steps 3-5.

 

7a. If you chose to process the payments for the remaining item(s) now, once they are all processed, the Total Remaining and Total Due will both be 0. Select the Process button to complete the order. 

 

  • On the Receipt screen that follows, you will be able to view the total amount for the entire order from all items combined. Select to email/and or print the receipt to email/print the entire order's receipt, which will be broken down by item, and then select Done.

 

7b. If you had selected Pay More Later, and you would now like to pay for the remaining items, go to Orders in the left navigation menu, select the order, and then tap the Charge button. 

 

8. Repeat steps 3 - 5, followed by step 7a.


    • Related Articles

    • Split Payment by Guest

      Overview Note: This feature is only available with the Restaurant or OmniChannel plan. If every guest at a table would like to pay for their own items, as opposed to splitting the whole order payment, you can utilize the split payment by guest ...
    • Split Payments

      Overview You can process split payments on eHopper, using whatever payment type you have set up on the POS (Ex: Cash, Credit Card, External Payment, EBT). Requirements Can only be performed by Administrator, Manager, and Salesperson employee roles. ...
    • Split Payments on Poynt

      Requirements Can only be performed by Administrator, Manager, and Salesperson employee roles.  Can only use credit card as split payment option if installed Credit/Debit POS Integration app. Otherwise, can use credit card as part of external payment ...
    • Partial Payments

      Overview Your customers can partially pay for a transaction at one time and pay for the rest at a later time, from the Split Payments screen. Requirements Can only be performed by Administrator, Manager, and Salesperson employee roles. ...
    • Processing Pre-Authorization Payments

      Requirements For instructions on setting up pre-authorization in the POS, please see https://desk.zoho.com/portal/ehopper/en/kb/articles/pre-authorization-setup   Instructions 1. Add the item(s) the customer is purchasing to the shopping cart. 2. ...