Setting Up Cash Drawers on POS

Setting Up Cash Drawers on POS

Overview

  • You can set up cash drawers on POS with Windows, Android, or Poynt devices.

  • You have to first connect the cash drawer to a working printer.

 

Prerequisites

1. The cash drawer and printer you are connecting it to must be compatible with eHopper and properly connected. 

2. Make sure your cash drawer's RJ12 cable is correctly plugged in to the printer and in the correct port (you should hear a click) - If APG drawer, the cable should go into the 6 pin cash drawer port. If eHopper drawer, the cable should go into the 4 PIN cash drawer port. 

 

Setting Up Cash Drawers on Windows Devices

Prerequisites

1. You must have already installed your printer's driver. To do this, please follow the instructions on this link: Installing Driver for Printer.

 

Instructions

1. Log in to POS and in the left navigation menu, go to Settings--->Cash Drawer.

 2. Tap Search for cash drawer on top right of screen. 

3. In the list of printers that appear, select the printer that the cash drawer is connected to.

4. Tap Test link to the right of the selected printer. If drawer opens, it is properly set up. 

5. Tap DONE to confirm settings.

  • Cash drawer is ready for usage in application.

 

Setting Up Cash Drawers on Android/iPad/Poynt Devices

1. In the left navigation menu, tap on Settings--->Cash Drawer

2. Follow steps 2-5 above in Instructions for Windows devices.


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