How to Unblock Your Register
After multiple unsuccessful log in attempts, your register may become blocked. A security feature exists to unblock your register if this occurs.
1. In the left navigation menu, go to Settings--->Register Settings.
2. Select the Unblock button.
3. Select the Done button.
Overview You can add additional registers to your store(s) and customize your registers in Register Settings. Register Settings for a register will override any contradictory default settings set in Store and Company Settings. You can update ...
Deactivating Register in Back Office
Overview Only one person may log in to a register with a specific licence key at once. If someone else wants to log in, they will have to deactivate the register in Back Office and sign in again. Instructions 1. In the left navigation menu, click ...
Unblocking Register in POS
Instructions 1. Your register will get blocked after entering an incorrect PIN 5 times. To unblock it, you can either do so in Back Office Register Settings or via email. To unblock via email, select the Unblock register button that appears in the ...
Logging In and Logging Out of POS
Overview To log into eHopper POS on your device, install the eHopper POS app. Then, input your Account ID, License key, and PIN number, which was provided to you in your welcome email. You can log out of POS from the left navigation menu. ...
Troubleshooting: Issues Logging In to eHopper
Overview You are unable to use multiple eHopper accounts (with different Account ID's) on the same device simultaneously. If you try to log in to another account after previously logging in with one account, you will receive an error message. To ...