Finding Account ID, License Key, and PIN

Finding Account ID, License Key, and PIN

Your Account ID, License Key, and PIN # can be found in the Welcome Email you received upon first creating an eHopper account.

If you cannot find the Welcome email, you can also find them after logging into Please see details for finding each in Back Office below:


Account ID

Your account ID can be found on the Back Office Dashboard.

License Key

Your License Key can be found by going to Settings--->Register Settings--->selecting the register of the license key you would like to view. The License Key will be displayed on the Register Details page. 


A specific employee's PIN # can be found by going to Employees in the left menu and then selecting the employee. Then, select and hold the eye icon next to the PIN # field to view the PIN. Note: You must have an Administrator employee role to view the PIN. 

    • Related Articles

    • Logging In and Logging Out of POS

      Overview To log into eHopper POS on your device, install the eHopper POS app. Then, input your Account ID, License key, and PIN number, which was provided to you in your welcome email. You can log out of POS from the left navigation menu. ...
    • Creating eHopper Account and Logging in to POS for First Time

      Overview You can set up an ehopper POS account on Ehopper's website. A. Creating Account On Windows PC 1. Click on the following link: and select Sign Up under your preferred plan. 2. Fill in the necessary info about your ...
    • Opening Back Office from POS

      Requirements  Must have an Administrator or Manager employee role.   Instructions 1. Select Back Office in the left navigation menu. If using a Windows device, a separate browser window will open up. If using the eHopper POS app on an Android or iPad ...
    • Logging In and Logging Out of Back Office

      Overview To log in to Back Office, you must navigate to in a Google Chrome browser, and then input your Account ID, email, and password. You can log out of Back Office from the left navigation menu.   Requirements If you were using ...
    • Activate/Deactivate Register in POS

      Activating Register  Requirements The register (and its License Key) must not already be activated on a device. You must be working online (as opposed to offline) Instructions 1. On the POS log in screen, enter the Account ID and License Key that you ...