Overview

• If you are ordering a BTP R180II Printer from a company other than eHopper and are resetting the printer's Static IP, it is possible that after downloading Printer Utility, the Utility.exe file may not appear as a result of being hidden by Windows MS firewall. If this is the case, please follow the instructions below. 
• For the original instructions on resetting the printer's Static IP, please see: https://desk.zoho.com/portal/ehopper/en/kb/articles/ehopper-btp-r180ii-printer-setup-on-android

 Instructions

1. Search for Windows Firewall on your Windows PC.

2. Select Advanced settings.

3. Select Inbound Rules--->New Rule.

4. Select the Program option and then the Next button.

5. Click on Browse and then select the unzipped Utility folder.  

6. Click Open--->Next--->Allow the connection--->Next--->Next.

7. In the Name field, type any name for the printer and select Finish. 

8. Return to the original unzipped Utility folder and you will now be able to download it.