Adding Notes to Item and Order for Receipt

Adding Notes to Item and Order for Receipt

Overview

  • You can add notes to either a specific item or an entire order. These notes will appear on the kitchen receipt for the transaction. 

 

Requirements

1. Must allow notes as an option in Back Office. To do this, go to Settings--->Store Settings. In the Item Notes: section, select the circle next to either No notesMandatory or Optional. Click DONE to confirm.


  • Then, be sure to sync the data in POS. 

 

Adding Notes to Item

1. After selecting particular item for the shopping cart, click on it as it appears on the left side of the screen.

2. Select the Notes tab that appears on the right side of the screen.

3. In the box where it says, Type item-specific notes here, type in whatever notes you would like to appear in the order and on printed kitchen receipt for that specific item.


 

4. Click DONE button or switch to a different tab.

  • The item notes will appear under the item in the shopping cart and will print out on the receipt.

 

  • You will also be able to view the Item Notes if you go to the order's Order Details by selecting Orders in the left menu and then selecting the order.  

 

 

 

Adding Notes to Order

  1. After selecting item(s) to add to the order, click on the Notes button at the bottom of the screen.


2. On the Order Notes page, in the box where it says, Type order-specific notes here, type in whatever notes you would like to appear on the printed kitchen receipt for the whole order.

3. Click the DONE button.


    • Related Articles

    • Adding Customers to an Order

      Assigning New/Existing Customer to Order Before it is Processed 1. Tap the customer popup on the top of the screen. (By default, it will say Walk-In.) 2. In the search field, you can search for an existing customer (who was already entered into the ...
    • Editing Price of Item

      Instructions 1. Click on Orders in the left navigation menu.   2. On the Orders page, select the order that you would like to reprint or email the receipt for.    2A) Reprint the Order Receipt 1. Select the Print Receipt button. The receipt can be ...
    • Print Customer Phone Number on Order Receipt

      Overview Have a quicker and more efficient ordering process with the option to display a customer's phone number on their order receipt, so you can quickly call the customer once his order is ready.    Instructions 1. Log in to Back Office and go ...
    • Customize Information Displayed on Kitchen Receipt

      Overview Allow for a more efficient ordering process by choosing to display the customer's name and phone number on kitchen receipts, in addition to the Order Source (if an order came from the POS, online site, or self-serve kiosk).   Instructions ...
    • Saving and Reopening Orders

      Overview You can save all aspects of an order, including customer name, order type, discounts, notes, taxes, etc. You can then reopen the order whenever you'd like and make additional changes. Once an order is processed, it cannot be reopened. ...