Activating the eHopper App on Poynt Terminals

Activating the eHopper App on Poynt Terminals

Overview

Depending on how you acquired the Poynt device will determine how you install and purchase the eHopper app.

 

A. Acquired Poynt Terminal from eHopper Directly

1. Downloading eHopper POS App on the Poynt 

If you acquired the Poynt terminal from eHopper directly, the app should come pre-installed on the device. Simply find the eHopper POS app icon and open it. If the app is not on your device, email support@ehopper.com and we will push the app to your device. 

 

2. Purchasing eHopper Subscription and Logging In to App

If you acquired the Poynt from eHopper directly, purchase the eHopper subscription from the following page: https://ehopper.com/pricing/

Once the eHopper app is on your Poynt device, open it, and then log in with the account credentials you received in the Welcome email after you purchased the eHopper subscription.

 

B. Acquired Poynt Terminal from Somewhere other Than eHopper Directly

If you acquired the Poynt terminal from somewhere other than eHopper directly, follow the below steps to download/purchase the eHopper app and log in.

1. Downloading eHopper POS App on the Poynt 

1. On your Poynt device, select the Apps icon and then locate the eHopper POS app.

2. Select the app and tap Subscribe.

3. The eHopper POS app will then download.

 

2. Logging in to eHopper App on the Poynt

  1. If you did not yet create an eHopper account, open the eHopper app on the Poynt. 
  2. On the login screen, tap where it says "Did not yet create an account? Click here."
  3. You will be directed to create your eHopper account. 
  4. You will receive a welcome email with your eHopper account credentials. 
  5. Enter the Account ID and License Key displayed in your Welcome email.
  6. On the next screen, enter the 6 digit PIN from your welcome email.
  7. You will now be logged into the eHopper app. 
    • Related Articles

    • eHopper Release - 27.0

      1. Semi-integration with Poynt We have added a possibility to use Poynt device as terminal for your Point of Sale. You can use any of the Poynt devices for this feature: Poynt Smart terminal WiFi, Poynt Smart terminal 3G or Poynt 5. In order to ...
    • Poynt Terminal Setup on eHopper POS

      Instructions 1. In Back Office, go to Settings--->Store Settings in the left navigation menu. 2. In the Payment Gateway drop-down menu, select Poynt. Note: Your Poynt terminal will still be set up if Pax is selected from this field. 3. Click ...
    • Table Management Usage on Poynt Terminals

      Overview You can now utilize Poynt devices to take and manage table orders from your guests on the go, in order to expedite and streamline the ordering process. Note: This feature is only available with the Restaurant or OmniChannel plan. ...
    • Adding a Register on Poynt

      Adding Initial Register on Poynt After you first sign up for eHopper POS on Poynt, you can create a Freedom account and register by selecting Create New Account on the initial sign in screen when first opening the app and then filling out the ...
    • Cash Drawer Setup on Poynt

      Overview You can set up the cash drawer on your Poynt device by connecting the drawer to a BTP-R180II or Star TSP100 LAN printer.   Requirements 1. Must have Freedom account. 2. Must have selected Poynt from Payment Gateway drop-down menu in Register ...