Recent Articles
How to Disable OS Auto Updates on Android Tablets
Overview Android POS tablets are designed to run reliably during daily business operations. By default, Android devices automatically download and install operating system (OS) updates. While these updates are helpful for personal devices, they can ...
Service Fee User Guide
1. Introduction What are Service Fees? Service fees are automatic charges added to customer orders based on specific conditions such as party size, order amount, and order type. The service fee feature is not intended to be used as a surcharge. If ...
Valor VP800 setup
Overview eHopper POS works on Valor VP800 device. Requirements Must have at least the Essential Plus package to use Valor Terminal or any other card reader as a payment gateway with eHopper POS. Valor Terminal Setup in Back Office 1. In Back Office, ...
Customer Facing Display (CFD)
Overview The Customer Facing Display (CFD) is a secondary screen application designed to enhance the customer checkout experience. It shows order details, pricing, splash images, and payment status, offering greater transparency and a chance for ...
Prepaid and Gift Cards
Overview In the POS system, Prepaid refers to transactions where customers pay in advance for goods or services. It could also be used as a Gift Card - physical or eCard. Note: To activate this app, contact us: support@ehopper.com There are two ...
Popular Articles
Logging In and Logging Out of POS
Overview To log into eHopper POS on your device, install the eHopper POS app. Then, input your Account ID, License key, and PIN number, which was provided to you in your welcome email. You can log out of POS from the left navigation menu. ...
Finding Account ID, License Key, and PIN
Your Account ID, License Key, and PIN # can be found in the Welcome Email you received upon first creating an eHopper account. If you cannot find the Welcome email, you can also find them after logging into https://bo.ehopper.com/. Please see details ...
Working Offline
You can continue to operate eHopper POS when there is no connection to the cloud server. When offline, you can perform all operations except those that involve a credit card. The indication in the upper right corner shows the status of your ...
Cash Payments
Overview You can process cash payments in eHopper, whether online or offline. Requirements Processing payments may only be performed by Administrator, Manager and Salesperson roles. Instructions 1. After selecting one or more product(s) in the ...
Manual Payment Through Terminal Mode
Overview You can manually process cash or credit card payments in Terminal Mode without selecting items for the shopping cart. Please note this feature is unavailable for ChargeAnywhere users. Requirements 1. Terminal must be set up. 2. Shopping cart ...